Magento and Customer Dashboards
The extension calculates most important metrics for the entire store and for each customer separately. This gives you the ability to see the entire picture of abandonment rate for your store. The metrics calculated on the dashboard are as follows:
Number of started carts
Number of abandoned carts
Abandonment rate
Abandoned revenue
Number of recovered carts
Recovered revenue
Lost Revenue
Abandoned Cart Reports
The extension has a bunch of reports that gives you the information to understand what customers' segments abandon their carts more often, perform A/B tests of your reminder email templates.
Abandoned Cart Report by Customer Group
You can see all necessary details to understand how customers from different customer groups behave on your site. The following metrics are calculated for each customer group:
number of started carts
number of abandoned carts
abandoned revenue
abandonment rate
number of recovered carts
recovered revenue
Abandoned Cart Report by Location
This report allows you to compare visitors from different countries. The following information for each country is available:
number of started carts
number of abandoned carts
abandoned revenue
abandonment rate
number of recovered carts
recovered revenue
Abandoned Cart Report by Store Views
This report allows you to compare your store views to get to know if there are any issues that affect your conversion. You can see following data for each store view:
number of started carts
number of abandoned carts
abandoned revenue
abandonment rate
number of recovered carts
recovered revenue
Abandoned Cart Report by Devices
This report allows you to understand how different devices affect the abandonment rate on your site:
number of started carts
number of abandoned carts
abandoned revenue
abandonment rate
number of recovered carts
recovered revenue
Abandoned Cart Report by Email Templates
The most important report because it allows you to perform A/B tests of your email templates sent to customers and to test how different templates affect recovered revenue. The following metrics are available:
number of started carts
number of abandoned carts
abandoned revenue
abandonment rate
number of recovered carts
recovered revenue
Each report includes the user-friendly graph. You can also filter reports by different periods of time.
Abandoned Cart Reminders
Email rules
Email rules allows you to create flexible conditions when abandoned cart reminders should be sent.
Ability to create rules for specific customer groups and websites
Ability to use all available product and cart attributes to build conditions for email reminders
Ability to choose an email template for each reminders rule
Ability to specify a delay period in hours for each rule after which a reminder will be sent
Ability to include a discount coupon to emails sent to customers
What's the most important is the ability to track how much each rule recovered
Ability to track all scheduled alerts that will be sent with the following details:
Date and time when a cart was abandoned
Date and time when an alert will be sent
Customer name
Customer email
Customer group
Products that were abandoned
Ability to remove pending alerts or edit them if you need to change a customer's details or a scheduled date and time
Alerts Log
All sent alerts are logged and available in a separate section in the back-end with the following details:
Date and time when a cart was abandoned
Date and time when an alert was sent
Date and time when a cart was recovered if was
Customer name
Customer email
Customer group
Rule which was applied
Cart total
Order ID if a cart was recovered
Products that were abandoned
Alert status
Cart Status
The extension logs whether the recovered link was clicked or not and if the abandoned cart was recovered manually
Email Templates
The extension has 3 predefined ready-to-use email templates. We created beautiful email templates for 3 rules that should be sent to your customers. The third template contains a discount coupon. These rules has the best results in our A/B tests. You can use our templates or build your own ones based on them.
Other Features
Captures emails of not-logged in visitors if they enter their emails during unfinished checkout
Ability to enable/disable the extension from the back-end
Ability to specify the time after which shopping cart gets abandoned
Also Include
30 days money back guarantee
Supports multi-languages
Free lifetime extension updates
Free lifetime support
100% open source
Abandoned Cart Recovery Magento Extension
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